Our core work connects every communication channel in one inbox — and ties IoT alerts into automated customer notifications

Omnichannel customer communication platform
Core Service

Omnichannel Communication

One platform for email, SMS, WhatsApp, live chat, social messaging — so agents see every customer conversation in a single workspace.

  • Unified agent inbox across all messaging channels
  • Two-way SMS, WhatsApp & live chat with history
  • Intelligent routing, queuing & SLA tracking
  • Chatbots with seamless handoff to live agents
Email SMS WhatsApp Live Chat
IoT infrastructure and connected devices
Core Service

IoT & Edge Systems

Device fleets, sensor networks, and edge compute for logistics, warehouses, and smart retail — with live dashboards your ops teams actually use.

  • Fleet GPS, temperature & cargo monitoring at scale
  • High-volume event ingestion (millions/day)
  • Edge processing & offline-first field apps
  • Alerting, anomaly detection & device OTA
Fleet Tracking Edge AI Digital Twins MQTT / LoRaWAN

Everything around the core platform

Omnichannel messaging and IoT projects need strong web, mobile, cloud, and integration layers — we deliver all of it.

Web Platforms

Agent dashboards, customer portals, and admin consoles — React, Next.js, and scalable backends for high-volume messaging workloads.

React Next.js TypeScript

Mobile Applications

Customer-facing apps with in-app chat, push notifications, and SMS — for field teams and mobile-first support workflows.

iOS Android React Native

AI & Machine Learning

Support chatbots, conversation summarization, smart routing, and anomaly detection on IoT streams — AI that assists agents, not replaces them.

Forecasting Anomaly Detection LLMs

Cloud & DevOps

Infrastructure for high-throughput messaging and IoT event pipelines — AWS, GCP, Kubernetes, and observability built in from day one.

AWS Kubernetes Terraform

System Integration

Connect Twilio, Meta WhatsApp, SendGrid, CRM, helpdesk tools, and legacy systems — the integrations that make omnichannel and IoT data flow.

ERP / WMS APIs Event Streams

Security & Compliance

SOC 2 readiness, PCI for payments, GDPR for customer data, and secure device provisioning for IoT fleets.

SOC 2 PCI GDPR

Planning an omnichannel messaging or IoT project?

Book a free 30-minute discovery call. We'll map your channels, devices, and integrations to a practical build plan.

Schedule a Call